| Jef_Raskin A site by and about Jef Raskin, interactive systems design expert. |
| Jeffrey_Veen__The_Usability_of_Subscribing_to_Feeds RSS feeds are surprisingly difficult for the average user to use. |
| Klariti_Guide_to_Usability_and_Information_Architecture Directory contains over 500 links, mainly to scholarly articles. |
| Lynx_Friendly The key to being Lynx Friendly is to be consciously aware of the HTML which goes into creating a web page and to ensure that those using a non-graphical browser are not ignored. |
| Millennial_Living Articles on web usability, e-government, government performance, and technology tips for small businesses, nonprofits, and government. |
| Morville,_Peter__Building_a_Synonymous_Search_Index Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site. |
| Morville,_Peter__Virtual_Documents__The_Challenges_of_Chunking Advice for determining a level of granularity in breaking up documents for online viewing. |
| Navigation_101 A simple, understandable navigation scheme is a critical aspect of site design and has a direct effect on the bottom line. |
| Nielsen_Norman_Group Reports and columns on usability and human interface design by Jakob Nielsen, Don Norman, and Bruce 'Tog' Tognazzini. |
| Norman,_Don__Human_Centred_Design Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen. |
| Pointafter_com_-_20_Do\'s_and_Don\'ts_of_Web_Usability Tips from George Prociuk. |
| Principia_Hypertextica__Introduction A mathematics educator's view of web design. Encourages speed, accessibility, validity, and navigability. Discusses difficulties of math typesetting on the web. |
| Publish_com_-_Flash_and_Usability Guidelines for usable Flash, By Ilise Benun. |
| Readability_Of_Websites_With_Various_Foreground/Background_Color_Combinations,_Font_Types_And_Word_Styles 1997 psychology research project by Alyson L. Hill at Stephen F. Austin State University. Participants scanned simulated websites for a target word; readability was inferred from reaction |
| Roger_C__Parker_-_Eleven_Common_Web_Page_Design_Frustrations_and_How_To_Cure_Them How to keep web page design from interfering with communication to visitors. |
| Rosenfeld,_Lou__Is_Less_Really_More? When it comes to the usability factor of tables of contents, is less really more? |
| Rosenfeld,_Lou__Yahoo!_is_Dead__Long_Live_Yahoo! Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets. |
| Schaffer,_Eric__How_to_Develop_a_Corporate_Intranet_Standard_--_PDF_File From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader. |
| Schaffer,_Eric__How_to_Develop_an_Effective_GUI_Standard_--_PDF_file From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader. |
| Schroeder,_Will__Testing_Web_Sites_with_Eye-Tracking Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site. |
| Scottberkun_com Expert columns on web usability, interaction and web design. |
| ShoreWalker Covers every area of good site design as well as what not to do. Steers you away from hype and towards more practical, user-friendly Web design. Based in Australia. |
| Some_Simple_Techniques_In_Making_Your_Website_Accessible Tutorial by Andrew Pae, Technical Coordinator at the ADAPTS Office at Georgia Tech. General design principles plus resources for additional information. |
| Something_4_Nothing_Web_Pages Tips for building pages which are visually pleasing, and yet still download quickly and make information easy to access. From Webdeveloper.com. |
| Spool,_Jared__Hard_Evidence_from_Research Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted |
| Spool,_Jared__Web_Graphic_Design_Is_Not_What_You_Think,_A_Usability__Perspective "The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success. |
| Starling_Access_Services Interesting definition of Accessible Web Design. For use by "anyone, any web browsing technology and any site". |
| STC_SIG_-_Usability Forum to share information, resources and experiences on issues related to the usability and user-centered design. It is the home of the Usability Special Interest Group of the Society for Technic |
| Stevesdomain_net Focuses on furthering the education of web related topics, including web design and navigation tips, advice and techniques. |
| Szuc,_Daniel__Usability_in_Hong_Kong Interview detailing the approach to web usability in Hong Kong. |
| Theory A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review. |
| 100_Things_to_Do_to_Make_a_Better_Site List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic. |
| Tognazzini,_Bruce__First_Principles Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services. |
| Universal_Usability Includes an online version of the book "Access by Design: A Guide to Universal Usability for Web Designers" by Sarah Horton, along with links to other useful resources. |
| Usability_Engineering "Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering. |
| Usability_First Diamond Bullet Design offers their experience and knowledge on website and software usability. |
| Usability_Matters From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available f |
| Usability_Must_Die Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design. |
| Usability_Professionals\'_Association The UPA's purpose is to promote usability concepts and techniques worldwide. |
| Usability_gov Provided by the National Cancer Institute. Includes information and resources on making web sites and other user interfaces more useful, usable, and accessible. News and current publications and addit |
New!
Our Job Aid!
A complete list of our
guidelines.
The gist of our recommendations on web writing that works.
How to be brief, scannable, chunky, and easy to
understand.
How to write linktext, and menus.
Get the details. Diagrams, examples, research, and audience
fit, appear in each guideline.
Raving about web text
Why we think you ought to talk like
a human being, even when you represent a large corporation or
organization.
Why we're glad to wave goodbye to documents, and
welcome objects.
Why attention is key when you write web text.
We ramble, we pull in research, we make the case
for changing the way we write for the web. Indulge our
rants.
Working with patterns
We must work within consistent, formally defined structures when we
write in a content management system, using XML. That's good. Here are
models for a wide range of genres.
We think you can do a better job with
the lowly FAQ, if you work consciously with a
model.
Plan your labels, too, embedding
customer assistance.
Create step-by-step instructions that
any fool can follow.
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© 2004 Jonathan and Lisa Price
The Communication Circle
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